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Hi, welcome back. I suggest you to click the pink play button, which leads you to 2.0, and create a fairy there. The create a fairy process is laggy/slow but it's a whole lot easier to customize your fairy once you get inside the game.
Also, can you clarify which game takes you to create a fairy when you've already made one? Is it the game from the link labeled 'Play 1.0 version' or the game that's linked to the pink play button? If it's from the link labeled 'Play 1.0 version' I find that odd considering the fact that you made your account in 2016. I suggest emailing Susie about it if that's the case at [email protected].
If it's from the game that's linked to the pink play button (2.0) then there's a chance you have the wrong link. The current link to 2.0 is: https://www.fairyabc.com/ph2009167/
Another possibility is that your fairy is getting deleted/not being saved- let me know if that's the case and I'll get back to you but here are tips to try in the meantime if 2.0 isn't letting you in: clear your cache & cookies, log out and back in, shut down your computer, restart your computer, switch browsers, switch computers.
To answer your question about updates, 1.0 is no longer being updated, 2.0 is.
A brief breakdown on updates in 2.0/where to get things:
~ You can get clothes in Acorn Summit, dye your clothes in Cherryblossom Heights, change your wings, face & hair in Palm Tree Cove, get a pet in Springtime Orchard and buy a house & furniture in Treetop Bend (houses are working for some players but not working for others)
I hope this helped, if you have further questions feel free to PM (Private Message) me or click my name & ask me on my page wall. Happy flying!
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