Pixie Hollow Not Running

LavenderRare

Hey, Pixie Hollow is not running for me.

I'm on Google Chrome, and allowed Flash.

Is there something going on? Is anyone else having this issue too?

BlueHiraeth

Pandora replied at 2019-8-25 13:00
Seems the Developers are not available to address these technical issues concerning the Browsers. I  ...

Firefox seems to consistently be the best browser for people to use. There is some consistent kicking-out "Thanos" glitching and lag that happens each week, but pixies have been champs at working through it. A couple miscellaneous tips:

1. Enter the game in Firefox but host the server in Chrome (if you're server hosting). Chrome is a lot less glitchy and creates better servers.
2. Try resetting your wi-fi router before entering the game, particularly before hosting a server. It may just be my network but no one can enter my servers unless I've rebooted my home's wi-fi router within I think about 24 hours. If you're hosting servers and consistently no one else enters them, it may be they can't get in. It's boring but the way to check if this is what's going on is to stare at the server page and look at the side where it says "0 players connected." If it changes to a number of players connected but no UID numbers show up to the right, it means they can't get in. (A quicker way to check this is to ask another player to try and enter your server so you don't have to sit hoping someone will eventually try to enter it) For whatever reason, rebooting my wi-fi router fixes this for a day or so.
3. The standard troubleshooting tips are always worth a shot: Re-enter the game link, close all open tabs & apps on your computer and then try opening the page again, clear your cache & cookies, try to access the game in incognito mode, try different browsers, clean up your computer, reboot your computer, try using a different computer, connect with a different network, and most of all employ grace and patience. It is obviously incredibly frustrating to have difficulty entering a game that we love so much, but patience and perseverance will be your biggest allies.

Next FCF I can definitely ask people to compare notes on what settings their computers are using to see if we can find some more specific tips. I hope something in there ^ may be helpful to someone struggling to enter the game! Best of luck to everyone, I hope to fly with you soon!!! <333

Dawn

The game runs for me in FireFox with this URL https://www.fairyabc.com/ph/

Bug

I can't get on with chrome, downloaded firefox & it kicks me back to the home page when I try...

MoonChildPotter

Due to laptop issues, haven't really been able to fly in. Just tried to on my mobile Chrome browser. I get as far as selecting an open server, however none shoe even after I opened a server of my own. Hope it gets fixed soon.

Dawn

Dawn replied at 2019-8-24 06:42
The game runs for me in FireFox with this URL https://www.fairyabc.com/ph/

well it did now it does not